Privacy Policy

Introduction

At Casoola Casino, we respect your right to privacy and are committed to protecting the personal information you entrust with us when using our platform. This Privacy Policy explains what data may be collected by us and how it is used.

Data Collection and Usage

We collect various types of data from users to facilitate their experience on Casoola Casino, including:

• Account registration information: Name, email address, date of birth, username.
• Device and browser information: Browser type and version, operating system, device characteristics (e.g., screen size).
• Usage analytics and behavioural data: Clickstream records, interaction with features or services.

We may also collect cookies from your devices to enhance user experience. For more information on our use of cookies, see below.

Cookies and Tracking Technologies

We employ a range of technologies to improve the performance and effectiveness of Casoola Casino, including:

• Cookies for remembering log-in credentials, preferences, or settings.
• Analytics tools (e.g., Google Analytics) to collect usage data and inform development priorities.
• Browser fingerprinting techniques for authentication purposes.

To manage your cookie preferences, please refer to our Cookie Policy.

Communication Preferences

We respect user choice regarding marketing communications. You may opt-in or out of promotional emails at any time by updating your settings in your Casoola Casino account.

Data Storage and Retention

Your personal data will be stored securely on servers located within the European Economic Area (EEA) for as long as necessary to achieve the purposes mentioned above, which includes storage and access after you cease using our platform.

We also maintain technical logs of user sessions and device interactions. This data is used for security monitoring and operational diagnostics only.

Account Security

To ensure account safety and confidentiality:

• We enforce password requirements (e.g., minimum length).
• Users may opt to enable two-factor authentication.
• Session management controls automatically log out inactive users after a set period.

If you believe your Casoola Casino login credentials have been compromised or if there are other security-related concerns, please contact our support team immediately.

User Rights Regarding Personal Data

According to applicable data protection laws (e.g., EU General Data Protection Regulation), as an individual with personal data processed by us:

• You may request correction of any inaccuracies in your stored data.
• If you no longer wish for us to process your data, you have the right to erase or delete it from our systems.

Please note that fulfilling these requests might require verification of identity and/or additional details to ensure proper handling. 

Third-Party Services

Occasionally we integrate third-party services or software solutions into our platform for certain features (e.g., payment processing). These partners may be entitled to receive data shared with them according to the agreements and terms governing such integrations. This usage does not infringe on your rights as a user, but in some cases may require explicit consent.

Privacy Compliance

To remain compliant with applicable privacy regulations (such as GDPR), we adhere strictly to:

• Data minimization.
• Storage limitations for legitimate purposes only.
• Secure processing and handling of personal data.
• Rights of individuals regarding their own information.
• Regular review and audit of our privacy practices.

Age Restrictions

Users under the age of 18 are not permitted to register an account on Casoola Casino. Any attempt by minors will result in automatic deletion of their data.

We respect applicable laws protecting children's rights, such as those prohibiting access based upon geographical location or digital footprint monitoring tools.